Tracking and Returns

CLARO Tracking and Returns Policy ✨

At CLARO, we want you to enjoy every purchase. We keep tracking and returns easy so you shop with confidence. ❤️

📦 Tracking Your Order

You can track your order from the moment it leaves us until it reaches you.

  • 📧 Check your inbox: After you buy an item, we will send you a confirmation email with your order details and a tracking number.
  • 🔍 Follow your package: Use the tracking number to watch your order travel right to your doorstep.
  • 🆘 Get help: If you see any delays or face issues, our customer support team is ready to step in and help. ✅

🔄 Returns & Exchanges

  • Shipping costs: You will need to cover all return or exchange shipping costs. We suggest picking a reliable and budget-friendly shipping option. ✅
  • Style change: Returns for style change aren’t allowed, but you can exchange your item one time for a different size or a different item.
  • Size swaps: 📏 Size wrong? No problem! Contact us within 7 days of delivery, and we will gladly swap it for the correct size. ✅ Just DM us! 👍

📦 How to return or exchange an item

1️⃣ Reach out: Contact our customer support team to start the process.
2️⃣ Pack it up: Put the item securely in a package and make sure to include your order details inside.
3️⃣ Send it back: Ship the package to the exact address we give you.

🛡️ Quality Guarantee

At CLARO, we’re proud to offer high‑quality products that truly meet your needs
👥 Our team works hard to make every item excellent
💬 Your feedback helps us improve – so your experience with us stays exceptional ❤️